• A prerequisite for arrival is a negative PCR or antigen test, which is not older than 48 hours at check-in. If a vaccination certificate is presented (from 22 days after the first vaccination up to one year) or a confirmation of proven recovery (up to 6 months), the negative test is not required.
• As of 19 May 2021, new quarantine regulations will apply when entering Austria according to the ECDC map for risk areas:
  Green/yellow/orange: free entry
  Red: no quarantine if persons are tested, vaccinated or recovered
  Dark red: entry only for tested, recovered or vaccinated persons with quarantine obligation (free testing after 5 days)

• On the day of arrival, your room will be available to you as usual from 3.00 pm.
• The room release time on the day of departure remains unchanged at 11.00 a.m. - we kindly ask you to keep to this time in order to guarantee the cleaning and disinfection intervals for the following guests.
• We can offer you an earlier arrival Monday to Friday.
  We ask you to clarify this with the reception beforehand in order to avoid any contact with guests.
  
  
• Please park your car yourself in our parking spaces or in the nearby garage (free of charge),
  we cannot offer a valet service at the moment.
• Smile friendly instead of shaking hands 

• Please wait at the entrance, you will be seated.
• Wearing an FFP2 mask is compulsory in the entire area, you may remove it after being seated at the table. When you leave the table, we ask you to put it back on.
• In the bar area, only the fixed seats can be used.
• Unfortunately, the Austrian government stipulates a general curfew from 12 pm. We will be happy to take your order until then. You can then end the evening comfortably in your room or on your balcony.
• Guests are admitted to a food service establishment if they are vaccinated, tested or recovered. *
• Compulsory registration 
• Indoor max. 8 persons per table + accompanying children
• Outdoor max. 16 persons

* Valid proofs are:

• Negative PCR test (validity: 72 hours)
• Negative antigen test from test lane, doctor, pharmacy, etc. (Validity: 48 hours)
• Antigen tests for self-administration (self-test), recorded in an official data processing system (validity under supervision of an authorized body: 48 hours; otherwise 24 hours). 
• School tests for children are considered proof of admission (validity: 48 hours).
• Vaccination (proof by means of vaccination certificate, vaccination card or printout; at the earliest from the 22nd day after the first vaccination).
• Recovery (certificate of isolation, antibody test, etc.)
• Children up to the age of 10, do not need to provide proof.

• Please wait at the entrance, you will be seated.
• Wearing an FFP2 mask is compulsory in the entire area, you may remove it after being seated at the table. When you leave the table, we ask you to put it back on.
• Please disinfect your hands before entering the buffet area and observe the required minimum distance of 2 metres.
• Please understand that not all table requests can be accommodated due to the minimum distance.
• Please note the closing time for dinner at 00.00 hrs.

• All our wellness offers are at your disposal. Massages take place without restrictions.
• Please note the maximum number of people in the saunas in the steam bath and in the pool.
• We recommend that you wear FFP2 masks in all entrance areas and indoor rooms. No mask is necessary in all wet rooms.
• Please disinfect the equipment in the weight room after use.

• We have been working according to a strict hygiene and cleaning plan for years.
• We have now modified this plan once again. Among other things, all surfaces in the room are disinfected as a final step.
• Please give priority to using the toilet in your room.
• Please air your room regularly.

• All our staff are tested weekly.
• They wear mouth-nose protection. Plexiglas screens are fitted where necessary.
• There is ongoing training on safety and hygiene measures by the hotel's Covid 19 officer.

Our cleaning and disinfection plan was coordinated on the basis of the current hygiene guidelines of the Austrian Hoteliers Association.

• FFP-2 masks are mandatory for all persons in the entire public area (except in parts of the wellness area and at the table in the restaurant).
• Our staff wear mouth-nose protection. Plexiglas screens are fitted where necessary.
• Keep at least 2 m distance from people who are not members of your own household or with whom you do not share the room.
• Please observe the floor markings.
• Please disinfect your hands regularly
• Disinfection racks are distributed throughout the building in sensible places.
• Cleaning intervals have been increased.
• All cleaning agents contain disinfectants.
• The same rules of conduct and hygiene apply behind the scenes and to our suppliers.

If you have any questions, please do not hesitate to contact our reception via e-mail office@sonne-ischgl.at or phone: +43 (0) 5444/5302!

 Please use FFP2 mask in the public areas outside the house (mountain railways, hiking bus, etc.).